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Good Afternoon, We have received reports of door-to-door scams in the area of Warbreck, specially the Knowle Ave area. Individuals are reported to be from a private company claiming that residents can have their roof redone using a government grant. Door-to-door frauds involve promoting goods or services that are either never delivered to you or are of a very poor quality. Fraudsters may also bill you for work that you didn’t agree to. REMEMBER TO: Always ask for identification before letting anyone you don't know into your house.Check credentials, including a permanent business address and landline telephone number. The mobile phone numbers given on business cards are often pay-as-you-go numbers which are virtually impossible to trace.Take control by asking the questions. Ask for references from previous customers or to see examples of their work.Don’t sign on the spot – shop around. Get at least three written quotes to make sure you’re not being ripped off.If in any doubt, ask the person to leave or call Citizens Advice on 0808 223 1133. What should you do if you’ve been a victim of Door-to-door fraud? Report it to Action Fraud. Action FraudYou can report the salesperson to the Citizens Advice on 0808 223 1133. or to the National Trading Standards if you believe they have sold you faulty, inferior or overpriced products or services.Similarly, you can seek advice from Citizens Advice about the terms and conditions of any agreement or contract you may have signed.If you’ve made the payment by credit/debit card or by cheque, contact your credit card company and/or bank and advise them that you’re a victim of improper door-to-door sales techniques and your identity or financial details may have been compromised. They’ll advise you on cancelling payments and ensuring your finances remain secure.Many thanks, NPT |
